Dirty Gnome Leather Co – Terms & Conditions
Last updated: 3rd September 2025
Welcome to Dirty Gnome Leather Co. By using this website and placing an order, you agree to the following terms and conditions:
1. Handmade Nature of Goods
- All items are handmade and may vary slightly in colour, texture, and finish.
- Bespoke or custom orders are made to your specification and cannot be returned unless faulty.
2. Orders & Payment
- For bespoke items, payment is only due once we agree to make your commission.
- Ready-made stock must be paid for in full at the time of purchase.
- Payments are taken via PayPal (and card payments if enabled).
- Prices are in GBP (£) and may change without notice
3. Shipping & Delivery
- Ready-made items are usually shipped within 3–5 working days.
- Bespoke items typically require 2–4 weeks depending on complexity, starting from payment confirmation.
- Delivery times are estimates only. We are not liable for postal delays outside our control.
- Customers are responsible for any customs or import charges.
4. Returns & Refunds
- Ready-made items may be returned within 14 days of delivery if unused and in original condition.
- Bespoke/custom orders are non-refundable unless faulty and unused.
- Return shipping is the responsibility of the customer.
5. Liability
- All products are designed for archery and personal use.
- You should inspect your equipment before and after every use to ensure safety.
- Leather is a natural material that will wear and degrade over time. We cannot guarantee the duration or amount of use, as this will vary with shooting style, conditions, and care.
- We are not liable for injury, loss, or damage arising from misuse, neglect, or natural wear of our products.
- Website information is provided “as is” — we do not guarantee uninterrupted service or error-free content
6. Intellectual Property
- All images, designs, and content on this website are the property of Dirty Gnome Leather Co.
- You may not copy, distribute, or reproduce our designs without permission.
7. Customer Conduct
When using this site, you agree not to:
- Engage in unlawful activity, spam, or abusive behaviour.
- Infringe on intellectual property rights.
- Misrepresent your identity or payment details.
8. Changes to Terms
We may update these terms from time to time. The latest version will always be posted on this page.
9. Contact
If you have any questions about these Terms & Conditions, please contact us: orders@dirtygnomeleather.co.uk